Frequently Asked Questions
Everything you need to know about shopping with Caruso's Natural Health.
What is the standard shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
How do I initiate a return or exchange?
If you are not satisfied with your purchase, you can return unworn items with original tags within 30 days of delivery. Please visit our Returns Portal to generate a prepaid shipping label.
Are your materials ethically sourced?
Yes, we pride ourselves on transparency. All our fabrics are sourced from certified sustainable suppliers, ensuring fair labor practices and high-quality natural fibers.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a unique tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.